Vinted Members Express Frustration Regarding Size Changes
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for female and kids' apparel but did not contact all users about the change.
Social Media Backlash
Countless users and merchants are posting online stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
The company said the new system was more in line with similar services.
The platform has recommended to review their products and manually change the size when needed, resulting in member annoyance.
Sizing System Modifications
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the service retracted a modification to its shipping options following member complaints.
